A couple of weeks ago, we got a front row seat to big tech’s efforts to water down upcoming EU repair laws.
Our very own @ugo was invited to an EU policy meeting about upcoming regulations for smartphone repairability. But also in that meeting was a lobbyist from Digital Europe, the industry body representing big tech firms like Apple, Google and Samsung.
Just before Ugo was due to speak, the industry lobbyist made the extraordinary claim that the only parts of smartphones that really break are the screen and the battery. And so, they argued, phone manufacturers shouldn’t be required to offer any other kinds of spare parts—not even to professional repairers.
As many Restarters know, this simply isn’t true. There are plenty of other common problems, which spare parts can solve. (My own phone needs a replacement headphone jack and charging port, for example!)
Fortunately, thanks to the work we all did on our MobiFix data quests, we know that over 40% of the broken smartphones seen at events across our networks had problems that didn’t involve the screen or battery.
Ugo was immediately able to use our findings to directly contradict the lobbyist’s bogus arguments, scoring important points in favour of better repair rules.
This was an incredibly powerful moment: the data we’ve all been collecting and analysing just helped us stand up to some of the biggest companies in the world.
So thank you everyone for all that you do! Together, we can have a real impact
Help us win the next argument
Come along to our online social on the 31st of July! In preparation for draft EU rules around batteries, we’ll be hanging out and diving back into our data with the latest quest: BattCat. It’ll be fun and everyone is welcome; no technical knowledge required.