For me community repair events are about empowering others to regain control of their devices (as I explained in my profile).
I have been surprised to hear some FixFest participants talking about offering a service to customers. This is a different position compared to using the repair activity as an education opportunity for participants.
These opposing views can also seen in the discussion about Co-creating a post-lockdown live event protocol.
I would be interested to hear more particularly from those who consider events primarily to provide a repair service to their customers. What is your motivation for that position?