Event Booking Systems

How to repair in your community Digital tools and workflows for repair groups
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Currently we do repair slot bookings manually with web requests, walk-ins, phone calls etc and logged on our Outlook calendar.

However, we use TicketTailor (instead of Tito or Eventbrite) when we run ticketed events.

We’re interested in exploring a system for booking repair slots and are interested to know what systems other use for this….anyone else use TicketTailor effectively for it?

(Part of our challenge as a Repair Café that’s open for 4 sessions each week, with volunteers that sign up with differing skills with about 1 - 2 week’s notice…how to offer repair slots based on actual availability…most calendar booking systems use gaps in calendars to offer meeting times for example, when we currently have slots created with specific volunteers with certain skills to marry up).

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I think the Hackney Fixing Factory team might use TicketTailor for some activities there - is that right @Arthur_Shearlaw @Rhio_7208 ?

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You might want to take a look at Frappe Helpdesk. It’s customisable & so with some mods may suit what you’re looking for. Neil - could you run a ruler over this & see how many boxes it’s likely to tick?

We loaded another Frappe offering - ERPNext (version 15)- onto our server here about two years ago for its POS (we’re also a charity shop) & it’s still running just fine & so can vouch for its stability - though we eventually went with Square instead. We’re looking at something else they do - Changemakers - to modify for our House to Home project.