Interesting video there @RestarToshi , thanks for sharing. Luke made a good point in the video about this not being the first time they’ve done this with defective parts.
I think we’re all on the same page here. As Ugo mentioned above, it’s definitely disappointing to see that Apple seems to be replacing older defective keyboards with the same model and not the updated one.
I liked iFixit’s response too @Janet. This seemed like a nice summary to me:
Apple may claim that they design products to last—and that designing for repairability compromises the durability of a device—but this keyboard misadventure belies those points. If a single grain of sand can bring a computer to a grinding halt, that’s not built to last. If said computer can only be fixed by throwing half of it away and starting over, that’s not built to last. We’re definitely excited to see improved protection on these machines—consumers deserve it with the prices they’re paying. But if Apple had designed their keyboards for longevity in the first place, instead of chasing thinness at all cost, maybe we’d be in a whole different timeline, where MacBooks are repairable, and they never canceled Firefly…
Interesting to note in iFixit’s teardown that they found some particles could still get under the keys despite the new membrane. It raises the question: will owners of the new model end up in the same situation a year or so down the line?