Categorising solutions - useful for which repair statuses?

[neil]

To pick up another thread from Open Data Day:

@ugo

We’ve come across an interesting question: is it worth categorising solutions in case a repair was not completed? Ie. it was identified that a laptop requires replacing RAM, the solution could be “Advised”, or also “Need to replace”. Based on discussions at the event, we need to clarify what’s the purpose of categorising solutions, then decide whether to do so just for “Fixed” items, or for all.