Categorising solutions - useful for which repair statuses?

[neil]

To pick up another thread from Open Data Day:

@ugo

We’ve come across an interesting question: is it worth categorising solutions in case a repair was not completed? Ie. it was identified that a laptop requires replacing RAM, the solution could be “Advised”, or also “Need to replace”. Based on discussions at the event, we need to clarify what’s the purpose of categorising solutions, then decide whether to do so just for “Fixed” items, or for all.

[Chris_Moller]

Absolutely, Neil! See my reply on the FaultCat thread:

Get involved in Repair Data with FaultCat!

To make FaultCat really useful, IMHO we should decide what we’re trying to achieve. There are several possible objectives, but they will drive different ways of categorising faults. Which of the following are we trying to achieve (we probably can’t manage all at once)? Identifying diagnostic techniques that we need to develop or improve Sharing our experience of faults we’ve come across, to make it easier for others to spot them Identifying additional repair resources (diagnostic equipment, tools, spares) that we should have in our armoury Sharing repair techniques Developing strategies fo…