Using market research as preparation for introducing a new service

[neil]

Hi @Pete_Martin

I’ve seen a couple of groups running surveys recently to gauge interest in adding support for the end of Windows 10 at their repair cafes - mentioned in this thread:

Surveying community demand?

RIngwood RC is contemplating supporting End of 10 and as part of that consideration I feel we need to get an idea of likely demand from the community … Has anyone developed a community survey to gauge likely local demand for an End of 10 support initiative being tacked onto their repair café? If you have, would you mind sharing the questions posed and an indication of how successful or otherwise the activity proved to be?

It’s a good question - interested to hear about other cases of groups’ experiences of doing research in the community before starting a new activity. Are you thinking of starting a new activity at your repair cafe?