Visitors will need to stay with their devices or items all the time, as before. What tended to happen is that the volunteer repairs, but the visitor watches and get an explanation on how to fault find or repair in the future. So a situation of no tool sharing is not that far from before.
Regarding online activities: no, we are not continuing those at present. You are right that some people are not ready to venture out yet (including some of our volunteers), but I hope that there is more engagement with offline events rather than “yet another Zoom meeting”. I think many people feel like that after months of screen-only meetings!